Privacy Policy

Introduction
www.Homesalone.co.uk is a web site owned by Homes Alone Digital Media UK Limited.  UK Registered number at companies house 7570048.

Throughout this document Homesalone.co.uk may be described as "We", "our" and "us".
By using Homesalone.co.uk (described in this document as "the web site"), you agree to the Internet Privacy Policy set out below. This Internet Privacy Policy deals with the collection and the and use of information you may supply to us in the course of your use of the web site.
This Internet Privacy Policy governs how your personal information, obtained through the web site, will be dealt with.  We recognise the sensitive nature of information that is capable of identifying an individual, their residence and their private affairs ("personal information").  Therefore, maintaining the security and confidentiality of such information is of paramount importance to us.
It is our intention that this policy will protect your information from being dealt with in any way that is inconsistent with applicable privacy laws in the United Kingdom.

Non Personal Information Submitted to Homes Alone
All remarks, suggestions, ideas, graphics or other information communicated to us through this web site (save for “Personal Information” as defined above) will forever be our property.
Unless otherwise expressly specified, we will not be required to treat the information as confidential.  We shall have exclusive ownership of all present and future existing rights in the information, without compensation to the person sending the information.

When do we collect Personal Information?
We may collect personal information in the following instances:
1.  When completing forms on our web site for the purposes of registering as a user, subscribing to any of our products or services, posting material or requests for further services, requesting assistance for technical problems and feedback on products and services.
2.  When contacting us with a telephone enquiry or in written correspondence addressed to us.
3.  When responding too any surveys or questionnaires that we may issue with the express intention of obtaining your feedback.
4.  When you carry out any financial transaction through our web site.
5.  Data obtained when you visit the web site including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access.

How we may use Your Information
The information we collate will enable us to provide you with access to all parts of this our web site and to provide you with the services and features that you have requested.
We may study the information obtained to identify patterns which we can use in our marketing and to help us develop, administer, support and improve our services and features to you.
We may also use the information obtained  to contact you for your feedback on our services and to advise you of any pertinent changes to our website, Its services and its functionality that have been designed for your benefit.
Where you have provided consent, we may also use the information to contact you with details about any other products or services we or our partners or advertisers offer that may be of interest to you and in cases where you have consented to being contacted by third parties, we may make refer your information to them.
Should you wish to withdraw consent to the use of your personal information for any of the above means then please do not hesitate to contact us either via e-mail or on the contact number provided on our home page and you will be referred to the relevant department to deal with your request.

Estate agents
Providing information to an estate agent via our web site will result in the information being referred to the estate agent.   We cannot govern what the estate agent will do with such information ,  and we cannot guarantee that their own Privacy Policy confirms with that of Homes Alone.

Disclosure of Personal Information

We do not provide personal information gathered on the websites to third parties except in circumstances where you have provided your express consent to such disclosure, where such disclosure is necessary to fulfil the purpose for which you have submitted such information to us or as is permitted or required by law.
By "personal information" we mean any information about you as an identifiable individual. We may release or use your personal information provided on the websites for the purpose for which it was provided or for a compatible purpose.

Security
We are constantly reviewing and updating our security measures in line with current technologies to ensure that the security and privacy of personal information submitted to our sites is maintained. Unfortunately, the transmission of data over the Internet is never free from security risks.
Therefore, we not only take every possible measure to protect the personal data transmitted by you to us but we also strive to maintain the security of any such data while it is in our possession.
Furthermore, we ensure that any Homes Alone employees, service providers or contractors  in whose services we may enlist, and who may be required to have access to any data that you supply us with, are obliged to observe the confidentiality of such information.
However, we are not responsible for any event resulting from any unauthorised access to your personal data.

Cookies
Cookies are data that a web site transfers to an individual's hard drive for record-keeping purposes. Cookies, which are industry standard and are used by most web sites, including ours, can enable a user's continued access to and use of a web site, and enable us to customise the web site to your requirements.

If the use of Cookies concerns you and you do not wish to be subject to such data transfer measures, there is a simple procedure in most browsers that should enable you to deny or accept the Cookie feature.   While Cookies may be necessary to provide you with some features of our on-line services, the decision as to whether to allow such access is yours.

Queries & Concerns
If we become aware of any ongoing concerns or problems with our web site, we will endeavour to address these matters without delay. If you have any problem, complaint, concern or issue with our Privacy policy, please do not hesitate to contact us immediately.
Indeed, should you have any other queries regarding data protection issues in the U.K and protecting your privacy, we would advise you to visit the  Information Commissioner's office web site at www.ico.gov.uk

Changes to this Policy
We may change this policy from time to time as we add new services or features or in response to changes in the law or our commercial arrangements. Any changes to this policy will be posted on this section of the web site.